Privacy Policy

This notice describes how Twicely Pro collects and processes the personal data of visitors to this website, in accordance with Regulation (EU) 2016/679 (GDPR).

Data controller

SmartFeed Srl, Via Cerca 70, Valle San Bartolomeo (AL), Italy.

Data collected

Data voluntarily provided through the contact form (name, email, phone, message) and browsing data via analytics cookies, only with prior consent.

Purpose of processing

Responding to contact/demo requests; anonymous statistical analysis of traffic (only with consent).

Legal basis

Consent of the data subject (Art. 6(1)(a) GDPR) for analytics cookies; performance of pre-contractual measures (Art. 6(1)(b) GDPR) for the contact form.

International data transfers

Analytics cookies (Google Analytics 4), enabled only with prior consent, involve a data transfer to Google LLC in the United States. The transfer relies on the European Commission Standard Contractual Clauses and the safeguards of the EU-US Data Privacy Framework, to which Google adheres. Google privacy policy: https://policies.google.com/privacy

Data retention

Contact form data is retained for 12 months from the request, after which it is deleted.

Data subject rights

Access, rectification, erasure, restriction, portability and objection, exercisable by writing to support@smart-feed.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) or your local supervisory authority.